The 2016 GrowCommerce event was the largest to date with over 300 retailers in attendance from 150+ companies!
Charlie Cole, Chief Digital Officer of Tumi, gave one of the best talks of GrowCommerce 2016 as he discussed how to motivate and align your staff to corporate expectations by using proper incentives, understanding the professional goals of your staff, wiping the process slate clean and much more.
Big Data is on everyone’s minds but few master its full potential. Using big data is more than customer personalization — its product discovery, item pricing, inventory timing and management and so much more. Mike Lackman (CEO, PetFlow) even uses it to scale and transform their customer service department into a profitable sales driver. This is a solid talk on how to think about and utilize the data you already have.
Mike Lackman, Chief Executive Officer @ PetFlow
Liza Landsman, Chief Customer Officer @ Jet.com
Pini Yakuel, Chief Executive Officer @ Optimove
Yao Huang, Managing Partner @ Hatchery
VIEW THE COMPLETE 2016 GROWCOMMERCE VIDEO LIBRARY HERE